Getting our EIN was not a problem but the IRS website was frustrating. The online EIN application form did not match the instructions. For some reason, the instructions were several years newer than the form (I think they were in the middle of a system update or something). It took a few minutes of confusion and some searching but I finally found the matching instructions. The website gave us a provisional EIN and about two weeks later we received the official paperwork. Not too bad at all. Hopefully I filled out the form correctly.
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